Quick answers about orders, returns, shipping, and support. Can’t find what you need? Email admin@naturenod.com.
Order Changes & Cancellations
In this section, you’ll learn exactly how to change or cancel an order from A Nod to Nature. Whether you ordered one of our nature-themed yoga pants, tote, or home décor items, we make updating your order quick and simple. You’ll find details about time frames, how to contact us, and what to do if your order has already shipped — so you can shop confidently with us every time.
Can I change or cancel my order after placing it?
We understand plans can change! If you need to update or cancel your order, please email customercare@naturenod.com as soon as possible. To ensure we can assist, contact us within 2 hours of placing your order. We process orders quickly to ship your handcrafted, nature-inspired products fast — changes after this window may not be possible.
How do I request a change or cancellation?
Email us CustomerCare@naturenod.com with your order number and details of the change you’d like to make. We’ll do our best to help!
What happens if my order has already shipped?
Once your package is in transit, we can’t change or cancel it. But don’t worry — you can still return or exchange your order under our Returns & Exchanges Policy.
Returns & Exchanges
Here you’ll find a step-by-step guide to returning or exchanging items purchased from A Nod to Nature. Whether you received the wrong product or simply changed your mind, our goal is to make the process hassle-free.
What is your return policy?
Your satisfaction matters to us! If you’re not completely happy with your order, you can return most new, unused products within 7 days of delivery for a refund or exchange. All items must be in their original packaging and condition. Read our full Returns & Exchanges Policy.
How do I start a return or exchange?
Email customercare@naturenod.com with your order number and reason for return or exchange. We’ll send you clear instructions to make the process easy.
Who pays for return shipping?
If we made a mistake — such as sending the wrong item or a damaged product — we’ll cover the return shipping costs. For all other returns, the buyer is responsible for return shipping.
What if my item arrives damaged or incorrect?
Please email customercare@naturenod.com within 7 days of receiving your order. Include photos of the damage or incorrect product so we can fix the issue quickly.
Shipping Information
This section covers where we ship from, our current U.S.-only delivery policy, how long it takes for your nature-inspired items to arrive, and how to track your order once it’s on its way.
Do you ship internationally?
At this time, A Nod to Nature ships exclusively within the United States. We hope to offer international shipping in the future.
How long will it take to receive my order?
Orders are processed and shipped within 3–5 business days. Delivery typically takes 2–7 business days depending on your location. You’ll receive a tracking number as soon as your order ships.
How much does shipping cost?
We offer a flat-rate shipping fee of $5.99 on all orders, with free shipping on purchases over $100. Occasionally, we run free shipping promotions — sign up for our email list to stay in the loop.
How do I track my order?
Once shipped, you’ll get a tracking link via email so you can follow your package from our store to your doorstep.
Customer Support
This section explains the fastest ways to contact our team, our average response times, and how to get help with questions not listed in our FAQ.
How can I contact customer service?
The quickest way to reach us is by emailing admin@naturenod.com. Please include your order number (if applicable) and details about your question or concern so we can assist you efficiently.
Do you have a physical store I can visit?
Currently, A Nod to Nature is an online-only store. This helps us focus on offering unique, high-quality products to customers all across the U.S.
What if I have a question not covered in the FAQ?
We’re happy to help! Email admin@naturenod.com anytime, and we’ll answer your question directly.
